Privacy Policy

1. Introduction

Birch Bell Restock Manager ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

2. Information We Collect

Store Information

• Store domain and Shopify store ID
• Store owner contact information
• Store location data

Inventory Data

• Product information and SKUs
• Inventory levels and stock quantities
• Location-specific inventory data
• Stock adjustment history

Order Data (for Sales Velocity)

• Order timestamps, financial and fulfillment status
• Line item product variant and quantity
• Fulfillment location

We read this order data to calculate how quickly products are selling at each location and recommend restock quantities. We do not access, collect, or store any customer name, email, address, phone number, or other personal identifier from orders. This data is processed in memory for each report and is never saved to our database.

Usage Information

• App feature usage statistics
• User preferences and settings
• Session information

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our inventory management services
• Generate restock reports and recommendations, including sales velocity calculated from order data
• Track stock levels and adjustments
• Improve our app functionality and user experience
• Communicate with you about app updates and support
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Shopify: As required for app functionality and integration
• Service Providers: With trusted third-party services that help us operate our app (e.g., hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure hosting infrastructure

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Stock adjustment history is retained for audit purposes. You may request deletion of your data by uninstalling the app or contacting us directly.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to certain processing
• Withdrawal of consent

8. Children's Privacy

Our app is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Cookies and Tracking

We use cookies and similar tracking technologies to maintain session state and improve user experience. These are essential for app functionality and cannot be disabled while using the app.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

13. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

• Contract: Processing necessary to provide our services
• Legitimate Interests: Improving our services and ensuring security
• Legal Obligations: Compliance with applicable laws
• Consent: Where you have provided explicit consent

14. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights